Apple TV (2nd generation): "Netflix is currently unavailable" when accessing Netflix for the first time in the UK or Ireland

var enableAppleInstant = 'yes';var modelValue = 'SupportApple';var akamaiUrl = "http://km.support.apple.com";Apple TV (2nd generation): "Netflix is currently unavailable" when accessing Netflix for the first time in the UK or IrelandUK  or Ireland customers attempting to access Netflix for the first time via Apple TV may encounter this alert:

"Netflix is currently unavailable. Try again later."

"> ACUtil.setPOD('us~en'); var articleId = "TS4170"; var ACStaticText = { 'more': '…more', 'less': 'less' };KmLoader.akamaiUrl = 'http://km.support.apple.com';//function sendRead()var locale = 'en_US';Event.observe(window, 'load', function() {ACHistory.addKbView('TS4170', 'Apple TV (2nd generation): \"Netflix is currently unavailable\" when accessing Netflix for the first time in the UK or Ireland', 'en_US', 'unknown');ACUtil.getMultipleOffers('133077', 'TROUBLESHOOTING_ARTICLES', 'en_US', 'false');ACUtil.reportView('TS4170', 'en_US');// Apple Instant Feed statistics code if(locale.indexOf("en")!=-1 && (enableAppleInstant == "yes")){var store = new Persist.Store('FeedStats');if (store.get('resultActivity')=='true'){var time = new Date();setReadTimer = setTimeout(function(){var feedStats = new ACFeedStatistics();feedStats.updateRead('TS4170', store.get('position'));store.remove('TS4170');store.remove('position');}, 3000);store.set('TS4170', time.getTime());}} });Event.observe(window, 'beforeunload', function(){// Apple Instant Feed statistics code if(locale.indexOf("en")!=-1 && (enableAppleInstant == "yes")){ var store = new Persist.Store('FeedStats'); if (store.get('resultActivity')=='true' && store.get('TS4170') !== null){ var time = new Date();var timeDiff = time.getTime() - store.get('TS4170');if (timeDiff Apple TV (2nd generation): "Netflix is currently unavailable" when accessing Netflix for the first time in the UK or Ireland Products Affected

Apple TV (2nd generation)

Symptoms

UK  or Ireland customers attempting to access Netflix for the first time via Apple TV may encounter this alert:

"Netflix is currently unavailable. Try again later."

Resolution

In order to successfully use Netflix in the UK or Ireland, Apple TV will need to go through a one-time restart.

To restart your Apple TV:

Press and hold Menu and Down on your Apple Remote for six seconds, then release when you see the LED light on the Apple TV flash rapidly.
or Disconnect the Apple TV from its power source, then plug it back in. $('articlecontent').select('img').each(function(element) { if(element.width > 640 ){ var imageDiv = document.createElement('div'); imageDiv.setStyle({ 'display':'block', 'width':'660px', 'overflow':'auto', 'border':'1px solid #dedede','margin-right': '15px'}); element.parentNode.replaceChild(imageDiv, element); imageDiv.appendChild(element); } }); Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information. Rate this article:Not helpfulSomewhat helpfulHelpfulVery helpfulSolved my problemOne Moment PleaseThanks for rating this article Not helpful Somewhat helpful Helpful Very helpful Solved my problem Share this article Twitter Facebook Last Modified: January 18, 2012 Article: TS4170 Views: 43 Event.observe(window, 'load', function() { new KmLoader('2', 0, 0, 'Apple TV (2nd generation): \"Netflix is currently unavailable\" when accessing Netflix for the first time in the UK or Ireland', 0, 0, 'en_US', 0, 0, 'support_site.related_articles.TS4170',undefined,undefined,'TS4170');}); Related Articles Still need help?